Welcome to Harshi Collections.
We respect your privacy and are committed to protecting the personal information you provide while using our website and purchasing our products.
This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase through our e-commerce website.
1. Information We Collect
When you browse our website, place an order, contact us or use our services, we may collect:
Full name
Mobile/WhatsApp number
Email address
Billing and shipping address
Order and product details
Payment and transaction details
Information provided during returns, refunds or exchanges
Messages or information you provide to our customer support
Device, browser and website usage information, including IP address and cookies
We collect only information that is reasonably necessary to operate our e-commerce business and provide our services.
2. How We Use Your Information
We may use your information to:
Process and confirm your orders
Arrange shipping and delivery
Contact you regarding your order
Provide customer support
Process cancellations, returns, exchanges and refunds
Verify transactions and help prevent fraudulent activity
Improve our website, products and customer experience
Maintain business and transaction records
Comply with applicable laws and legal requirements
Where permitted by applicable law and where required, we may also use your contact details to send information about new collections, offers or promotions. You may opt out of promotional communications.
3. Payment Information
Payments on our website may be processed through third-party payment gateways.
Harshi Collections does not store your complete debit card number, credit card number, CVV, UPI PIN, banking password or other sensitive banking credentials.
Payment information is processed by the applicable payment service provider in accordance with its privacy and security practices.
4. Shipping and Delivery
To deliver your order, we may share necessary information such as your name, mobile number and shipping address with our courier and logistics partners.
This information is shared only to the extent necessary to process and deliver your order.
5. Sharing of Personal Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers, including:
Payment gateway providers
Courier and logistics companies
Website hosting and technology providers
E-commerce and customer-support service providers
Fraud-prevention or security service providers
Government authorities or law-enforcement agencies where legally required
These parties may receive only the information necessary to perform their respective services.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to:
Keep your shopping cart and preferences
Improve website functionality
Understand website traffic and usage
Improve our products and services
Provide a better shopping experience
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
7. Third-Party Services and Links
Our website may use or link to third-party services such as payment gateways, courier services, analytics tools, social media platforms and other service providers.
Third-party services operate under their own privacy policies. We recommend reviewing their policies when using their services.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Retention of Information
We retain personal information for as long as reasonably necessary to:
Complete transactions and provide services
Maintain business and financial records
Handle customer service, returns and refunds
Prevent fraud and misuse
Meet applicable legal, tax and regulatory requirements
When information is no longer required, it may be securely deleted or anonymized where appropriate.
10. Your Privacy Rights
Subject to applicable law, you may have the right to request access to, correction of, or deletion of certain personal information held by us.
You may also contact us if you have concerns about how your personal information is being used.
11. Children’s Privacy
Our website is intended for general customers and is not designed for children to independently place orders.
We do not knowingly collect personal information from children for the purpose of making purchases.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time due to changes in our business, website, services or applicable laws.
Any updated version will be published on this page with a revised Last Updated date.
13. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:
Harshi Collections
Email: [Your Email Address]
Phone/WhatsApp: [Your Mobile Number]
Address: [Your Business Address]
We value your trust and are committed to protecting your privacy while providing you with a safe and reliable online shopping experience.
Harshi Collections – Your Style. Your Celebration. Your Jewellery.